Beyond Reporting 

• Every interaction with the employee and the provider is relayed in real-time via e-mail message to the employer and case manager, with additional telephonic collaboration as needed.  
• Our consultants assume the lead role in managing the case, offloading the work of the employer's staff as well as the claims adjuster while keeping all appropriate parties informed of the case's progress. 
  

service approach

Cost Effective

• Our consultants guide the care process from the time of initial injury to ensure the most appropriate medical services based on the injury and the employer's preferred providers, minimizing unwarranted medical costs.    
  
• By outsourcing the detailed day to day interaction with the employee, the provider, and claim adjuster, we greatly offload the employer's HR and Risk Management staff while keeping then fully informed and involved.

Our Care Strategy

• Our belief is that a proactive approach to ALL injuries leads to optimum outcomes and reduced costs.  ​Leaving an injured employee to manage recovery on their own frequently leads to costly and unnecessary medical treatment, frustration, lack of timely follow-through, resentment and potentially the involvement of a legal representation, delaying return to work leading to greatly increased costs to the employer. 
• We provide 24 x 7 "time of injury'  triage services for work injuries followed by proactive guidance of the injured worker throughout the recovery period to ensure situation-appropriate provider selection and proactive follow-up/facilitation of medical appointments. 
  

Sensible Solutions

• We offer an outsourced solution that maximizes personal touch with the worker and guides their timely rehabilitation and return to work.  
• Our focus is on proactive involvement and guidance for the injured worker to control unnecessary costs due to inaction and inappropriate action regarding medical care. 
• The focused care and attention we provide to injured workers constitutes additional employee benefit.